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Terms of Use

Last updated on: July 07, 2023

Background

  • www.tankhapay.com and the mobile apps, web interfaces, APIs, documentation, servers and all other Intellectual Property, software and infrastructure (individually referred to as “TankhaPay Application” and collectively as “TankhaPay ” owned, registered and operated by Akal Information Systems Limited, a company, incorporated in India.

  • TankhaPay is the name of the mobile App / Technology platform developed, owned and operated by M/s Akal Information Systems Ltd, a company incorporated under the provisions of the Companies Act 1956. Throughout these terms, “We”, “Our”, “Us”, “TankhaPay”, and “App/Website” refer to the company “AKAL Information Systems Ltd.” and the terms "YOU", "YOUR", and "USER" refer to users of TankhaPay.

  • These Terms of Use, which include and hereby incorporate the “Privacy Policy”, are a legal agreement between TankhaPay and You. By using or accessing TankhaPay, you agree (i) that you are 18 years of age or older, (ii) if you are the age of majority in your jurisdiction or over, that you have read, understood, and accept to be bound by the Terms of Service and the Privacy Policy.

  • We reserve the right to make changes to these “Terms of Use” at any time. Any such modifications will become effective immediately upon posting to the App/Website, and Your continued usage of the App/Website and/or the Services (as defined below) constitutes your agreement to such modifications. You agree to periodically review the current version of these Terms of Use as posted on the App/Website.

Services and Restrictions on Usage

  • You may use the Services in accordance with our contractual arrangement with You or your Employer/organisation that you represent.

  • Subject to Your compliance with these Terms of Use, TankhaPay grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to use and access the Service.

  • You agree not to (and not to attempt to) (i) use the Service for any use or purpose other than as expressly permitted by these Terms of Use.

  • We reserve the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. We reserve the right to refuse any user access to the Services without notice for any reason, including but not limited to a violation of the Terms of Use.

  • If you violate these Terms of Use, We reserve the right to issue you a warning regarding the violation or immediately terminate or suspend any or all accounts you have created using the Service. You agree that TankhaPay need not provide you notice before terminating or suspending your Account(s), but it may do so.

General Refund Policy

  • You agree and acknowledge that subject to the available balance in your TankhaPay account & the applicable entitlement for the refunds (as per specific terms & conditions), TankhaPay shall refund the balance available in your TankhaPay account.

  • All refunds shall be routed to the same bank account through which the transaction was initially processed or the details of the bank account as provided by the User.

  • The User cannot seek a refund of any payment made through TankhaPay at any time after the payment has been processed by TankhaPay as a right, TankhaPay processes a claim for refund solely at their discretion.

Please note that we will not entertain a request for refund (Full or Pro-rated) when your account is blacklisted or is a reported account due to violation of our Terms of Services.

Privacy

Your privacy is important to us. Please read the Privacy Policy as it describes the types of data we collect from You and Your devices (“Personal Information”), how we use your Personal Information and the legal basis for processing your Personal Information.

Usage of TankhaPay

  • If you use TankhaPay as a User, You are responsible for maintaining the security of the devices on which the TankhaPay App is installed and/or used, as well as the security of Your account associated with the TankhaPay. You are responsible for all activities that occur on a TankhaPay App/Website under your account.

  • You may only access the TankhaPay and use the Services for lawful purposes. You are solely responsible for the knowledge of and adherence to any or all provisions of Applicable Law pertaining to Your use of TankhaPay and its Services. You agree that you will not in any way:

    • Interfere with the ability of others to access or use TankhaPay App/Services.

    • Interfere with or disrupt the Services or servers or networks connected to the Services, or disobey any requirements, procedures, policies, or regulations of networks connected to the Services.

    • Upload or transmit (or attempt to upload or transmit) files that contain viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files or data, or any other similar software or programs that may damage the operation of the Service or other users’ computers.

    • Violate applicable laws or regulations, or promote and encourage any illegal activity including, but not limited to, hacking, cracking or distribution of counterfeit software, or cheats or hacks for the Service.

Governing Law

The laws of India will govern your use of Our App/ Website. The Users agree that any legal action or proceedings arising out of Your use may be brought exclusively in the competent courts/ tribunals having jurisdiction in New Delhi, India and irrevocably submit themselves to the jurisdiction of such courts/ tribunals.

How to Contact Us

Questions or comments about these terms or the App/ Website may be directed to legal@tankhapay.com

Note: TankhaPay may change the terms at any time. TankhaPay is free to offer its services to any client/ prospective client without restriction.

Thank you for visiting our App/Website.